Error saying k350 keyboard and unifying/nano receiver aren't compatible
Created by: Bugsbane
Information
- Solaar version: 1.0.6
- Distribution: KDE Neon 5.22 (Plasma 5.22.5,Frameworks 5.86.0, QT 5.15.3)
- Kernel version: Linux 5.11.0-34-generic x86_64 GNU/Linux
- Hardware: k350 Wave 2.4 wireless keyboard (m/n Y-RBN90), Unifying receiver (USB id 046d:C52B ) Both devices are listed as compatible in the Solaar docs.
- Output of
solaar show
:
Unifying Receiver
Device path : /dev/hidraw5
USB id : 046d:C52B
Serial : 23BF906A
Firmware : 12.11.B0032
Bootloader : 04.16
Other : AA.AA
Has 0 paired device(s) out of a maximum of 6.
Notifications: wireless, software present (0x000900)
Device activity counters: (empty)
Describe the bug Error message saying that the Keyboard (K350 Wave) and the receiver (Unifying) are not compatible: "A new device was detected, but is not compatible with this receiver."
I see this exact keyboard and receiver combination being used elsewhere though, on Linux, with Solaar, eg: https://www.zdnet.com/article/using-linux-to-manage-my-keyboard-and-mouse-with-logitechs-unifying-receiver/
where they show:
To Reproduce Steps to reproduce the behavior:
- Click on "Pair new device"
- Turn keyboard off and on
- After about 5 seconds solar pops up error message
- Error message shows: "A new device was detected, but is not compatible with this receiver."
Logs:
[45744.690774] usb 1-2: new full-speed USB device number 13 using xhci_hcd
[45744.846413] usb 1-2: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.11
[45744.846416] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[45744.846417] usb 1-2: Product: USB Receiver
[45744.846418] usb 1-2: Manufacturer: Logitech
[45744.851587] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:046D:C52B.0007/input/input29
[45744.915590] hid-generic 0003:046D:C52B.0007: input,hidraw5: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:00:14.0-2/input0
[45744.918287] input: Logitech USB Receiver Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/0003:046D:C52B.0008/input/input30
[45744.918601] input: Logitech USB Receiver Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/0003:046D:C52B.0008/input/input31
[45744.975293] input: Logitech USB Receiver System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/0003:046D:C52B.0008/input/input32
[45744.975815] hid-generic 0003:046D:C52B.0008: input,hiddev3,hidraw6: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:00:14.0-2/input1
[45744.977766] hid-generic 0003:046D:C52B.0009: hiddev4,hidraw7: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-2/input2
[45745.288388] logitech-djreceiver 0003:046D:C52B.0009: hiddev3,hidraw5: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-2/input2
[46111.092665] usb 1-2: USB disconnect, device number 13